Shipping and Returns
We use Royal Mail to ship all of our parcels. Eveything is sent by Second class post. Prices vary depending on the items you have ordered and the size and weight of the package.
Our postage prices are subject to change at anytime.
We aim to ship all parcels where possible within 2-3 working days. Orders placed after 4pm on a Friday will be shipped no later than the following Tuesday.
If you require your parcel to be sent urgently it may be possible to send your order by a recorded or special delivery service. To give you the best options possible please drop us an email at firstname.lastname@example.org and we will work with you to ensure we get your items to you as quickly as we can.
We can deliver outside the UK. Extra delivery charges will apply but please contact us at email@example.com and we can discuss your requirements.
Unfortunately, we are unable to offer a refund if you simply change your mind so please be aware of this when you commit to buy. We are only able to offer an exchange, credit note or refund if the goods are mis-described or faulty as this is your legal right.
We must be notified of any damaged, faulty, or missing goods within 7 days and where possible send us any photos so we can help to resolve the problem as soon as possible.
Earrings are non-refundable and non-exchangeable.